Join our team to
help travelers find their correct stay and help us revolutionize. We are
building the first community platform of diverse people and your contribution
would matter to us. To help dreams come true, people worldwide use MyTravaly.
MyTravaly is a travel technology company and we are on a mission to eliminate
all the troubles a traveler faces. Our skilled team works towards fulfilling
the goal of providing 360-degree facility to a voyager/wanderer.
Major Job
responsibility:
- Helping traveller to find
and book the hotels.
- Aiding traveler pre-and
post-booking.
- Building and maintaining
profitable relationships with key travellers and key hotel partners.
- Managing Travellers and
Hotel partners’ profile such as booking confirmation, booking voucher,
Login credential, GST invoice, etc.
- Resolving customer
complaints quickly and efficiently.
- Keeping customers updated on
the latest products in order to increase sales.
- Meeting with managers in the
organization to plan strategically.
- Expanding the customer base
by upselling and cross-selling.
- Understanding key customer
individual needs and addressing these.
- Conducting business reviews
using CRM programs.
- Knowing your competition and
strategizing accordingly.
Performing any other job
assigned by management.
Requirements
Requirements
- Higher secondary, diploma,
under graduation or post-graduation to a related field.
- Language proficient native
and English
- A minimum of 1 years’
experience.
- Excellent interpersonal and
communication skills.
- Proficient in all Microsoft
applications, google workspace ·
- Superior product knowledge.
- A team player with
leadership skills.
- Maintain a positive attitude
focused on customer satisfaction.