Work Your Magic with us
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. Thats why we are always looking for curious minds that see themselves imagining the unimageable with us
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Your Role
- Serve as the primary technical contact for customers across the East India territory; ensure ultrapure water systems are installed, maintained, and performing to high standards.
- Lead installation, commissioning, and qualification (IQ/OQ/PQ) of benchtop, central, and large-scale water purification systems.
- Implement RO/EDI modules, UV treatment components, polishing cartridges, dispensers, and distribution loops.
- Execute preventive maintenance, calibration, and annual certification activities per service protocols and SLAs.
- Diagnose and resolve issues related to water quality (conductivity, TOC, bacterial levels) and system performance (flow, pressure, leaks, electrical faults, sensor failures).
- Provide in office and remote technical support; respond to service calls within agreed timeframes.
- Train laboratory users on system operation, daily maintenance routines, and best practices for ultrapure water management.
- Document all service activities in the CRM; manage spare parts inventory in the service vehicle; collaborate with sales, application, and technical support; contribute product feedback for continuous improvement.
Who You Are
- You hold a Diploma or bachelor’s degree in Electronics, Instrumentation, Electrical Engineering, or a related field — or bring equivalent hands-on technical experience.
- You have at least 3 years of field service experience, ideally with laboratory or industrial water purification, analytical instrumentation, or
📌 Field Service Engineer-bhuvneshwar (Mumbai)
🏢 Merck
📍 Mumbai