Responsibilities
- Assist in establishing and maintaining a comprehensive SAM Framework for all software and SaaS applications across the organization.
- Maintain accurate and up-to-date software & contract inventory, ensuring data quality within SAM tools and CMDB systems.
- Track and manage software entitlements, usage, renewals, and compliance to prevent overspend and license violations.
- Work with 3rd party SAM tools like Flexera, Nexthink to analyze software usage and prepare license position reports.
- Support audits and compliance initiatives with accurate software inventory, license documentation
- Create and maintain dashboards and reports that provide transparency into software utilization, compliance, and portfolio health.
- Help evaluate and onboard current software solutions, ensuring compliance with IT and SAM governance standards.
- Collaborate with Procurement and Vendor Management teams during renewals, true-ups, negotiations, and sourcing decisions by providing data-driven insights.
- Identify opportunities for license optimization, including reharvesting,



right-sizing, subscription cleanup, and software rationalization to reduce cost.
- Monitor unauthorized, unlicensed, or end-of-life software to reduce compliance risks.
- Contribute to continuous improvement by recommending process enhancements and enabling automation to streamline SAM operations.
- Track SaaS usage, inactive accounts, over-licensed subscriptions, and cloud marketplace purchases, ensuring proper license utilization and BYOL governance.

Behaviours & Approach
- Strong analytical and problem-solving skills
- Team-oriented with excellent communication and collaboration skills
- Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork
- Ability to act under pressure and to manage efficiently crisis situations
- Able to evaluate information, identify key issues and formulate conclusions based on sound, practi

📌 Senior Analyst (Chennai)
🏢 Hapag Lloyd
📍 Chennai