ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.
The Opportunity:
ApplyBoard is seeking an Accounts Receivable Specialist to support one of its school partners with billing, collections, and payment operations while delivering a high-quality customer experience. This role sits within the Finance team and plays a key part in ensuring accurate payment processing, resolving outstanding balances, and supporting students and partners with financial inquiries.
You will combine operational execution with customer interaction—helping resolve past-due balances,
processing transactions, and ensuring accounts are accurate, compliant, and up to date.
What You’ll Be Doing Every Day:
- Process incoming payments including wires, deposits, and other payment methods
- Post and reconcile payments, including deposits, refunds, returned payments, and chargebacks
- Manage accounts receivable balances and perform collections outreach on past-due accounts
- Advise students and partners on available payment options and next steps to resolve balances
- Monitor and maintain accurate account records and ensure timely updates
- Support refund processing and account adjustments as needed
- Respond to inquiries via phone and email in a timely and skilled manner
- Collaborate with internal teams to resolve account discrepancies and improve the payment experience
- Assist with reporting and documentation to support audit and compliance requirements
- Contr