This position is responsible for achieving room night and revenue targets from the India market for all assigned hotels (International as well as domestic).100% retention of all assigned key accounts . Driving deeper penetration into existing clients and structured acquisition of targeted accounts.
Job Responsibilities / Accountabilities :
- Work with the management, and the clients(hotels) to develop a business plan to achieve goals.
- Develop a Key Account Management plan for each Key Account assigned (Key accounts include corporate clients and travel partners/ PCO).
- Focused calls per plan agreed with management.
- Prepare and submit monthly Sales Reports and MIS as required.
- Conduct Client Business Reviews for assigned Key accounts per agreed periodicity with the client. Business reviews to be in the form of meetings with minutes and a formal presentation of data/ key perks and outcomes. Track business against projections to ensure the client exceeds fair market share.
- Develop and implement an effective PR strategy to anchor each existing customer.
- Effectively partner Hotel operations teams to meet and exceed customer expectations.
- Introduce new service / product upgrades to Key clients through “show and tell” and appropriate entertainment to get them to experience the hotel’s/ hotel company’s products and services.
- Drive/ support effective implementation of Marketing plans and promotions.
- Ensure comprehensive coverage and knowledge of assigned territory. Independently represent the client in Delhi, Bombay and Bangalore.
- Develop and proactively update a Prospect list for business development
- Ensure continuous focus on the acquisition by developing and acting on a “sales Pipeline”
- To keep abreast of market factors and competitor activity .Continuously benchmark company products and services against competitors to ensure the company remains “ best in class”.
- Assist the hotel teams during “ India Sales Missions”/ Sales Blitz.
Area of Opera
📌 Sales Manager- Luxury Hotels HNI (Delhi)
🏢 The Search House
📍 Delhi
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