Job Description:

Roles and Responsibilities:
- Customer Relationship Management (CRM):
- Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines.
- Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders.
- Negotiation: Engaging in negotiations related to prices, quantities, and delivery schedules, ensuring that work orders reflect agreed-upon terms with customers.

Sales Order Processing and Work Order Creation:
- Sales Order Confirmation: Reviewing sales orders received from customers and ensuring that all necessary details (product specifications, quantity, delivery date, etc.) are captured accurately.
- Work Order Coordination: Collaborating with the operations and production teams to convert confirmed sales orders into detailed work orders, ensuring that all aspects of production (material, labor, schedule) are covered.
- Work Order Accuracy:



Ensuring that the information provided in the work order aligns with what was promised to the customer in terms of product design, quantity, and delivery time.

Cross-Department Collaboration:
- Communication with Operations: Maintaining close communication with the Operations Head and production teams to ensure that work orders can be processed smoothly within the timelines and that production is capable of fulfilling the sales commitments.
- Sales Forecasting: Providing sales forecasts and projections to the production team to help with resource planning and material procurement to align with upcoming work orders.
- Problem Resolution: Collaborating with operations to resolve any issues related to order fulfillment, such as delays, product defects, or changes in customer requirements.

Production Planning Support:
- Order Prioritization: Working with the production team to prioritize work orders based

📌 Job Opening for the post Sales Head (Rajkot)
🏢 Kaapro Management Solutions
📍 Rajkot