The Analyst role is comprised of distinct activities between finance and operations managing two unique departments. The departments are both delivering services in India, with one providing billable effort, and the other non-billable activities / resources aligned to UK-based business units and projects. Role requires an interlock and regular engagement with India and UK team members.
Skills and Experience:
Experience working with an ERP system [NetSuite preferable] and be keen to understand how the reporting is run to improve the efficiency and accuracy of the data.
Attention to detail – able to notice or look for discrepancies among a large data set.
Ability to prioritise highest value work, when competing deadlines exist.
Written and oral communication skills – able to build rapport with internal and external stakeholders.
Problem solving and facilitation – able to respond to enquiries and offer resolution.
Time management skills – able to work to deadlines and cope with many conflicting demands during month end.
Intermediate Excel skills such as VLOOKUP’s, pivot tables
NetSuite knowledge
Experience of working in a fast-paced operations setting with deadlines
Background in finance
Key responsibilities:
The specific responsibilities that relate to this role include but are not limited to:
Operations:
Non-Billable Department:
Chasing timesheets to ensure timely submission and accurate reporting - weekly and monthly
Manage resource allocation to projects
First point of contact for resources in any queries they may have with NetSuite project, leaves or any operational queries they require
Ensuring all resources have been set up within NetSuite and provided with the necessary projects access
Liasing with different BU project managers in managing their India team
Support process improvements and system updates
Point of contact for employee queries on system
Managing NS India ops inbox
Billable Department:
Assisting sales with contract renewal and any other sal