Ensure maintenance of the global products documentation. The system consists of a complex network of applications integrating SAP-PLM functionalities with documents management systems and SAP based customer portals.
Key accountabilities
- Support the system owner and responsible persons for related business activities, such as business administration, data entry, document maintenance, implementation activities, user management and software validation.
- Align activities with related areas and act as interface to IT and other stakeholders, both internal and external.
- Assist with monitoring and tracking current functionality (inclusive of enhancement requests) with each new release of the system.
- Support the development of procedure documents and best practices
- Assist with identifying user requirements and use cases (in collaboration with cross-functional stakeholders)
Critical competencies
- SAP-PLM expertise
- Programming languages knowledge (e.g. Python, PHP)
- Ability to work with computer systems (EDM, SAP-PLM)
- Ability to work with documentation (mainly in MS Word)
- Ability to communicate effectively
- Working independently with minimal guidance
- Accuracy and meticulousness
Leadership competencies
- Strategic thinking: Makes sense of complex data, trends and dynamics on a continually evolving basis, understand and anticipate potential impact these may have, and use them to shape the direction of the business
- Delivering Results: Drives for improvement of business results and higher level of performance
- Influencing Collaboratively: Works effectively with peers, partners, and others who are not in the line of command