We are looking for an AI Product Manager who is as obsessed with outcomes as they are with the underlying technology. In this role, you won’t just be managing a backlog. You will be defining the intelligence layer of voice-based AI agents operating in one of India’s most complex, high-stakes industries: BFSI.
As an early member of a fast-paced startup, you will hold end-to-end ownership of the product function, from customer discovery to shipped product. You will work directly with founders, engineering, and enterprise customers to define how AI agents handle real conversations with real consequences, shaping both our product DNA and our competitive moat.
Location: Mumbai / Bengaluru

What You’ll Do
1. AI-First PM & Technical Fluency
- Build for AI: Architect product workflows where AI is the core engine, not a feature toggle. You’ll define how enterprise operators configure, supervise, and trust autonomous voice agents, and how those agents recover gracefully when they fail.
- Build with AI: Leverage AI tools to accelerate discovery, sharpen specs, and evaluate product quality.



In an AI-native company, the gap between product thinking and development is shrinking.
- Technical literacy: You have a working understanding of how voice AI stacks are assembled (ASR, NLP, TTS, dialogue management) and can engage credibly with engineers on latency, accuracy, and evaluation trade-offs. You aren’t expected to train models, but you must understand how they behave to make valuable product decisions.

2. Discovery, Systems & Roadmap Ownership
- Customer proximity: Spend time embedded with operators at banks, NBFCs, and fintechs. Translate workflows, pain points, and regulatory constraints into crisp product opportunities, not feature lists.
- Problem-first thinking: Define problems clearly before prescribing solutions. Write precise, technically grounded specs that engineers can act on immediately, with a point of view on the why, not just the what.
- Roadmap ownership: Prioritize

📌 AI Product Manager (Mumbai)
🏢 GreyLabs AI
📍 Mumbai