1) Job Purpose Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Manpower (Nos.) 5-6 Cluster managers depending on the regional spread Indirect – could range from 50 to 75 FLS ( 1 Cluster Manager * 10) 2. Business Impact Xxx a. Target - (Individual ) Annualized Premium (AVG)– 50 to 70 Cr Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship’s top-line target. b. Customer Complaints 0 Customer Complaints At HDFC Customer Complaints are critical and hence every vertical head will look personally c.
Persistency 80% Premium Persistency 80% Policy Persistency Drive 13 month Rolling Premium Persistency 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Key Challenges for the role – ? High dependency on HDFC Bank relationships in Open Architecture scenario, where they may have their own priorities so alignment is the key. ? Balancing between the process requirement and expectations of the Channel partners 4) Principal Accountabilities Accountability Supporting Actions Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction ( as per RH / ZH's defined grid ) with the channel partners/Circle Heads of the Zone 2. Mapping all the key decision makers & build 2-BAN.SL.1.1 BSLI – Confidential Job Description HayGroup ?? 3 review mechanism per mapping basis decided Intervals 3. Aggressively downloading all the RnR acti