Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Job Description
Essential Functions:
- Primary focus is on people and performance management of team members, with a secondary focus on operational management.
- Acts as point-of-escalation regarding performance concerns and training needs to ensure adherence to the company's SOPs and policies.
- Serves as positive leadership and skilled role model for all staff, providing direct coaching and development support to their operational teams.
- May support management and executive staff in various global clinical development (GCD) departments (e.g. Project Delivery, Clinical Operations, etc.) on various tasks, workstreams or initiatives.
- Works in collaboration with the resourcing team, other PSS people managers and study managers to meet resourcing needs and critical study deliverables/milestones, using negotiation skills when needed.
- Approves courses of action on salary administration, hiring, corrective action, and terminations.
- Reviews and approves time records, expense reports,
requests for leave, and overtime.
- Performs any other duties and projects as assigned by leadership.
- Management Role - Directly supervises individual contributors, administrative support and/or entry-level professionals.
- Manages a team of employees responsible for a variety of centralized administrative, logistical, technical and facilitative tasks. Responsible for oversight and execution of deliverables to ensure the achievement of departmental goals. Works in collaboration with the resourcing team and other PSS people managers to meet resourcing needs and critical study deliverables/milestones, using negotiation skills when needed.
Qualifications:
- Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years).
- 1+ year of lea