Description
The UX/UI Team at Hapag-Lloyd Chennai is one of three international teams designing the user
experience for our internal enterprise systems. We are 30 experts globally providing research, design
and development for our product teams. Our vision is to create internal software that seamlessly
integrates into the workflow of business professionals and enables them to focus on delivering best
customer experience.

Responsibilities
THE ROLE – QUANTITATIVE UX RESEARCHER
We are seeking a passionate and detail-oriented UX Researcher with expertise in quantitative research
to join our growing team. In this role, you will conduct user research and analyze data to generate
actionable insights that enhance product usability, user satisfaction, and overall experience. This role
enables you to working collaboratively with a cross-functional and global team of UX Researchers,
Product Designers, UX Analysts, Developers, and Product Managers.
YOUR RESPONSIBILITIES
• Leverage UX analytics tools to gather behavioural data and identify friction points in
user flows.
• Analyse user journeys,



conversion funnels, and engagement metrics to uncover
patterns and recommend improvements.
• Translate research findings and analytics insights into explicit, actionable
recommendations and present them to stakeholders.
• Co-create holistic UX research processes, frameworks, UX research repository for the
internal products research in collaboration with other locations
• You will conduct research with both end-users (employees) and internal stakeholders
(engineers, developers) involved in solution development.
• Advocate for the value of UX research and analytics across teams, helping to embed
a culture of continuous learning and data-informed design.
• Collaborate with UX Analyst on quantitative research projects

Qualifications
• 5+ years of experience as a Quantitative UX Research or in a similar role with
demonstrated experience in Quantitative UX Research.
• Comprehensive understanding

📌 UX Researcher (Chennai)
🏢 Hapag Lloyd
📍 Chennai