Job Responsibilities:
- Inbound and outbound calls for current sales inquiries, followups, etc.
- Ensure the delivery of good customer service by understanding customer needs.
- Assist customers over the phone.
- Solve customer queries in a polite yet professional manner.
- Provide full information on the features of each product to the customer.
- Enlighten customers about all the new offers and advertisements.
- Develop good relations with the customers of trust and belief.
Job Skills:
- Proven Experience as a Sales associate.
- High school diploma and bachelor’s degree in related courses.
- Extraordinary verbal communication skills.
- Professional minds are set with a tendency to deal with customers in a very polite manner.
- Complete knowledge of the features of the products and all new offers on the products.
- Good market knowledge and understanding of sales principles and good customer service exercises.
- Multi-tasking abilities and alertness for attending to each customer properly.
- Enthusiastic, energetic, and friendly with good math skills.
- Experience in dealing with POS transactions.
- Ability to work quickly under pressure.