The Salesforce Implementation Manager is a strategic leadership
role responsible for overseeing a portfolio of Salesforce projects and the
career development of the implementation team. This role bridges the gap between executive strategy and technical execution, ensuring that all
Salesforce initiatives are delivered with high quality, remain profitable (or
within budget), and achieve long-term business value. The Manager focuses on
process optimization, resource allocation, and maintaining senior-level
stakeholder relationships.

Responsibilities
- Portfolio Oversight: Manage multiple concurrent
Salesforce implementations, ensuring they meet organizational standards, budget
constraints, and delivery timelines.
- Team Leadership: Supervise, mentor, and conduct
performance reviews for Implementation Leads and Administrators. Foster a
culture of continuous learning and technical excellence.
- Strategic Road mapping: Collaborate with senior
leadership to align Salesforce initiatives with the broader company vision and
long-term digital transformation goals.




- Solution design oversight: Collaborate with Salesforce architects and developers and ensure the solution aligns with business needs and best practices.
Review configurations like objects, workflows, flows, and integrations.
- Project Governance: Define and enforce implementation
methodologies (Agile/Scrum), documentation standards, and QA protocols across
all projects.
- Stakeholder & Vendor Management:
Act as a point of escalation for project risks. Manage relationships with
external Salesforce partners and third-party vendors to ensure accountability.
- Resource Planning: Forecast staffing needs and
allocate technical resources across projects to maximize efficiency and prevent
burnout.
- Change Management Strategy: Lead the organizational change
management (OCM) strategy to ensure high user adoption and ROI post-deployment.
- Process Optimization: Continuously audit and improve
the implementation lifecycl

📌 Senior Manager (Bengaluru)
🏢 MaxVal Group
📍 Bengaluru