Job Description:
Exp. level: 8+ years

Duration: 6 Months + extendable
As a Microsoft Teams Voice Solution Specialist, you will play a critical role in designing, implementing, and managing voice communication solutions using Microsoft Teams. You will leverage your expertise in unified communications and collaboration to ensure seamless and productive voice communication within the organization. Your responsibilities will include deploying, configuring, and optimizing Microsoft Teams Voice features, integrating them with existing systems, and providing technical support to ensure a reliable and effective voice communication environment.

Key Responsibilities:
- Voice Solution Design: Collaborate with stakeholders to gather requirements and design voice communication solutions using Microsoft Teams, considering business needs, scalability, security, and best practices.
- Deployment and Configuration: Lead the deployment and configuration of Microsoft Teams Voice components, including direct routing, calling plans, voice policies, and auto-attendants,



to enable high-quality voice calls.
- Integration: Integrate Microsoft Teams Voice with existing telephony systems, ensuring seamless interoperability and minimal disruption to ongoing operations.
- Quality and Performance Optimization: Monitor, analyze, and optimize voice call quality and performance by identifying and addressing network, hardware, and software issues.
- Security and Compliance: Implement security measures and compliance policies to protect voice communication data and ensure adherence to regulatory requirements.
- Technical Support: Provide advanced technical support and troubleshooting for voice communication issues, working closely with internal teams and vendors to resolve incidents promptly.
- User Training and Adoption: Develop training materials and conduct training sessions for end-users to promote the adoption and effective use of Microsoft Teams Voice features.
- Documentation: Maintain accura

📌 Microsoft Teams Voice Specialist (Bengaluru)
🏢 PradeepIT Consulting Services
📍 Bengaluru