Description
About ITRS
At ITRS, we make society’s critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.
We believe when our team thrives, so do our customers. With us, you will find:
- A culture that backs you – We are proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive workplace.
- Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
- Room to grow – Whether you are starting your career or bringing years of experience, we are committed to your development. Just ask our team members who have been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia,



ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

Scope of Role
The Professional Services Consultant reports to the Regional Professional Services Team Lead (APAC) and is responsible for the successful delivery of customer implementation projects.
Working as part of both the APAC Professional Services team and the wider global Professional Services organisation, you will lead and contribute to the technical delivery of customer projects from requirements gathering through implementation, knowledge transfer, and project closure. You will work closely with customers, internal stakeholders, and cross-functional teams to ensure successful project outcomes while delivering an outstanding customer experience.
When not engaged on customer projects, you will contribute to the continuous improvement of the Professional Services organisation by enhancing tools, processes, documentation, and service o

📌 Professional Services Consultant (Mumbai)
🏢 ITRS
📍 Mumbai