Associate Director – Data Science
Company Overview
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized global business process services partner. We provide transformational solutions and services across various industries, including Healthcare, Banking and Financial Services, Communications, Media and Technology, and Retail. With a strong presence in the US, UK, India, Mexico, Australia, South Africa, and the Philippines, we solve our clients' biggest challenges through domain-centered teams and cutting-edge technology, data, and analytics. Our team-oriented culture fosters innovation and ensures future-focused outcomes.
Summary of the Role
As an Associate Director – Data Science at Firstsource, you will play a crucial role in developing and optimizing advanced machine learning algorithms, particularly in the realm of natural language processing. You will engage in data analysis, model development,



and experimentations while collaborating with cross-functional teams to ensure that our solutions meet industry-specific needs and maintain ethical standards.
Key Responsibilities
- Data Analysis and Preprocessing: Analyze and preprocess diverse datasets relevant to the mortgage industry, ensuring data quality and relevance for model training.
- Model Development and Fine-Tuning: Research and implement state-of-the-art NLP models, focusing on pre-training as well as instruction tuning for domain-specific applications. Utilize techniques like RLHF to improve model alignment with human preferences.
- Algorithm Implementation: Develop and optimize machine learning algorithms to enhance model performance, accuracy, and efficiency. Experiment with different architectures to identify the best fit for project requirements.
- Collaboration: Work with domain experts to incorporate industry knowledge into model development, ensuring outputs are relevant and actionable.
- Experimentation: Conduct experiments to validate model hypotheses, analyze result

📌 Associate Director – Data Science (Bengaluru)
🏢 Bibha.ai
📍 Bengaluru