OJT Planning & Ownership:
- Own end-to-end OJT delivery and field coaching for new joiners (DST/DSA/FOS) across assigned locations.
- Track OJT completion: activity hours, daily outputs, pitch scores, and readiness status for each learner.
Territory & Activity Execution:
- Drive territory familiarization: market/society mapping, society entry methods, beat planning, and KDM connect.
- Coach customer approach in-field: society activities, cold calling, door knocking, and appointment setting.
- Ensure strong lead generation + follow-ups with proper lead hygiene and next-step closure discipline.
Pitch Coaching & Shadowing:
- Conduct live pitch monitoring during customer interactions using a standard checklist.
- Provide on-the-spot pitch enhancement: need discovery, plan recommendation, objections, and closing.
- Run structured shadowing for recent booking handling (offers/plans) and customer expectation setting.
- Enable installation shadowing to ensure correct customer handover and reduce wrong commitments.
Audit, Certification, MIS & Continuous Improvement:
- Conduct daily Audits of DST Sales Pitch and Grooming, Run remedial coaching for low performers and support certification/sign-off with ASI/ASM.
- Maintain daily/weekly OJT MIS and share key field insights for training content improvement.
Desired Profile / Criteria / Skills :
1. Passion to deliver Sales & Technical Training
2. FTTH/FTTX/GPON Sales Training
3. FTTH/FTTX/GPON Installation Training
4. Telecom Engineering
5. Good interpersonal and communication skills, both verbal and written
6. Growth oriented
7. Business Acumen.
8. Results Driven.
9. Customer Focus.
10. Technical Capacity
11. Communication Proficiency
12. Proven performer with high customer obsession and Think Big capability