Relevant Work Experience : 7+ years

Job Description :
- Experienced IT professional with almost a decade of experience, completing 100+ high-quality projects in diverse domains, including SalesForce/SaaS /SAP/Cloud, maintained 98% client satisfaction throughout SDLC and STLC.
- Facilitated client interactions and team collaboration to ensure prompt and accurate fulfillment of client needs, provided user and application support.
- QA Process Standardization & Management: Developed and implemented productive QA processes, increasing testing speed by 80%. Created detailed test plans, strategies, and test cases aligned with project scope, collaborating with SI leads and stakeholders for comprehensive coverage and successful delivery.
- Mastered diverse methodologies such as system support, test planning, test cases, UI/UX, functional, usability, UAT, SIT, exploratory, regression, sanity/smoke, API, database, Mobile(iOS/Android)/Web applications testing etc., resulting in a 80% improvement in product quality and efficiency.
- Skilled in various domains like E-Commerce, Shopping, Security,



Healthcare(HL7/FHIR), Social- Media, Video/Voice Calling Apps,
- Telecom(BSS/OSS), Food order, Music, CRM-Investment, Logistics, Edtech- Startup, Trading, RazorPay, PayU, Payments-POS, Hotel Booking etc.
- Skilled in Jira, Trello, Redmine, Xray, Kiwi, Confluence etc, enhancing project management and productivity.
- Optimized software testing and support procedures by implementing AI-driven methodologies, resulting in a 40% reduction in time.
- Agile Specialist & Team Leadership: Led a team of 10 QA Engineers, driving a 50% increase in productivity and achieving an 80% positive outcome in software tests.
- Problem-solving and Analytical Skills: Demonstrated problem-solving and analytical abilities by identifying over 3,000 software defects, resulting in a 95% reduction in system errors through proactive and strategic solutions.

Roles :
- Smoke/Sanity Testing,
- Functional, integration a

📌 Automation Testing- Salesforce Testing (Hyderabad)
🏢 ADV TECHMINDS
📍 Hyderabad