DESCRIPTION:

Job Responsibilities:
- Utilize advanced hardware and software troubleshooting knowledge to support users
- Support enterprise Active Directory, Office 365, and Forefront Identity Management (FIM) workplace.
- Act as Second Level Liaison between client, and service provider.
- Manage Active Directory, Office 365 and FIM platform backups.
- Define, write and maintain PPM (Process and Procedure Manual) for the project
- Assigned special projects
- Analyze systems, review and implement improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- Primary Lead in training and mentoring less-experienced members of the team.
- Primary Lead in assigned special projects.
- Analyze systems, reviews and participates in the implementation of improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance




- May train and mentor less-experienced members of the team

Skills, Licenses, Knowledge, Education and Training Requirements:
- Vocational/Diploma/Bachelor’s degree in any IT related field or has the equivalent experience
- 5+ years’ experience with Active Directory and Windows environment
- 5+ years’ experience with LAN/WAN environment including routing and security protocols
- 5+ years’ experience knowledge of server, network and voice technology solutions
- 5+ years’ experience with Active Directory scripting
- Ability to write AD scripts / PowerShell scripts
- MCSA Certification required
- ITIL certification preferred
- Attendance and schedule adherence are requirements of this position
- Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders
- High School Diploma or equivalent required
- Possesses and applies an expert knowled

📌 Sr. System Administrator (Noida)
🏢 stefanini training
📍 Noida