Job Summary:

We are looking for a skilled SAP Application Lead with 8-10 years of experience to manage a Global AMS (Application Management Services) engagement. This role demands solid expertise across SAP modules, with a special focus on SAP EWM, and the ability to manage Change Requests (CRs) and custom application developments. The role requires working in a Mountain Time shift to provide overlap with the US-based client teams and ensure seamless coordination across geographies.

Key Responsibilities:
- Lead the day-to-day operations of SAP AMS support across multiple functional domains, including EWM, FICO, MM, SD, QM and PP.
- Serve as the point of contact for AMS support and CR delivery, ensuring high customer satisfaction and SLA adherence.
- Manage the full lifecycle of Change Requests (CRs) from requirement gathering and effort estimation to delivery, testing, and deployment.
- Coordinate with global stakeholders to ensure smooth delivery of both support and project activities.
- Oversee incident and problem management,



ensuring timely resolution using tools like ServiceNow, Remedy, or Jira.
- Drive expectation management with stakeholders, proactively managing scope, timelines, priorities, and communications.
- Support and guide custom development activities and interface solutions; collaborate with ABAP and technical teams.
- Ensure effective team management: task assignments, performance monitoring, mentoring, and resolving delivery challenges.
- Exposure to Use tools for test management (e.g., HP ALM, SAP Solution Manager, Tricentis) and SLA/KPI tracking etc.
- Handle cutover planning, release coordination, and transport management.

Required Skills & Experience:
- 8-10 years of experience in SAP AMS projects with demonstrated leadership in support and minor enhancement delivery.
- Preferred to have expertise and of SAP EWM and experience integrating it with MM/SD and third-party logistics systems.
- Experience managing Change Requests, impact analys

📌 SAP Application Lead Global AMS (Pune)
🏢 PradeepIT Consulting Services
📍 Pune