Business Monitoring & Competitive Advantage (BMCA) Specialist- Operational Audit Management

Position Purpose

The BMCA Specialist plays a critical role in driving operational excellence, monitoring program quality, and supporting strategic initiatives across Patient Support Programs (PSPs). This position oversees performance tracking, leads analytical reviews, and supports internal and external reporting. The Specialist also contributes to program innovation and business insights to enhance competitive advantage and access impact.

The ultimate purpose of this role is to shape and support sustainable access strategies globally by leveraging business intelligence, monitoring tools, and collaborative engagement to maximize medical perks for patients.

Duties and Responsibilities
- Act as the primary focal point for assigned internal and external audits, managing the full audit lifecycle from notification to formal closure.
- Review and interpret audit scopes, regulatory requirements, and contractual obligations to define the audit response strategy.
- Validate audit responses, CAPAs,



and supporting documentation to ensure accuracy, regulatory compliance, and alignment with Axios SOPPs.
- Lead coordination with internal stakeholders to address audit findings, clarify root causes, and define corrective and preventive actions.
- Perform trend analysis across audit findings to identify recurring risks, control weaknesses, or system-level gaps.
- Ensure timely closure of audit findings and provide status updates to the BMCA Lead and senior stakeholders.
- Support client and auditor communications, including clarification calls, follow-up questions, and final report reviews.
- Supervise the real-time tracking and monitoring of patient progress and logistics through Axios’ Patient Management System (PMS).
- Prepare and validate monthly, quarterly, and ad hoc reports for internal use and client submissions.
- Support quality assurance initiatives by conducting trend analy

📌 Business Monitoring (Mumbai)
🏢 Axios International
📍 Mumbai