I have an immediate job opportunity with my direct client. Following is the job details, please let me know if you would be interested.
Designation: Customer Care Executive ( International Voice Process)
Experience : 3-4 Years
Education : Any Graduate
Location: Gurgaon
JOB DESCRIPTION:
· handling customer queries through emails , phone calls, and chats
· converting inquiry calls /chats to sales
· prompt response on emails
· handling internal system to manage order flow
· resolving problems on customer orders
· pre-sales process which involves providing product information, price quotes and any necessary info required
Profile Required:
· ready to work in night shifts (CST)
· Thorough experience in client handling
· preference to people who have handled B2B sales or corporate clients before
· excellent customer support ability
· ready to work in a rapid-paced environment
· can handle pressure well
· multi-tasking and eye for details
· excellent comm skills and minimum 30-35wpm typing speed PREFERRED
Additional Information
All your information will be kept confidential according to EEO guidelines.