·
The generation and development of qualified leads for the sales team, primarily handling outbound
telemarketing, coordinating with email and mailing efforts across all sales
channels, but also some inbound call handling in response to online enquiries and
other marketing activities.
·
Working with the prospect database to develop
prospects into qualified leads,
coordinating with sales activities. Liasing with marketing to assist in event
follow-up and mail campaigns.
·
Developing and maintaining the required
knowledge our products to identify
customer needs and maximize the opportunity.
·
Accurately recording new information (company,
contacts, job titles) into the marketing databases, continuously validating all
data, including current contacts and associated details such as email addresses, within the marketing database with the
input of updates as required.
·
Undertaking research as required to the identify
new organisations and markets for the team to target.
Required Skills
- Minimum of one year(s)
experience of operating in a telephone based role,
ideally within in a
telemarketing or sales environment.
- Excellent telephone skills
combined with a proven track record of building customer relationships
over the phone by using a friendly and tenacious approach.
- Robust levels of PC literacy.
- Solid experience in Microsoft
Outlook experience (or equivalent) for general company communication.
- Solid experience in End user
experience of in-house or proprietary marketing/sales/lead generation databases.
- Solid experience in Microsoft
Excel (or another spreadsheet
package) experience with a good grasp of some basic functions, such as
sorting information.
- Solid experience in Internet
searching experience to gather relevant data and information.
- Proven capability to work
with high volumes of data within tight timescales whilst maintaining
accuracy.
- Strong attention to detail
with a methodical approach to work.
- Proactive approach to work
with proven ab