Roles & Responsibilities:
- Oversee day-to-day teams operation and performance.
- Handling Escalations properly.
- Monitor team performance and report on metrics.
- Do regular performance evaluation.
- Create a motivating work setting and atmosphere.
- Develop a well-designed and motivating evaluation program.
- Communicate with teams about their performance.
- Motivate team members.
- Discover training needs and provide coaching.
Must Have
- Should have at least 2 years of experience in handling team.
- Sales experience would be an added advantage.
- Should have experience for working in night shifts.
- Excellent Verbal and Written communication skills.
- Proven ability to work under pressure and deal with ambiguity.
This Job is Located in Hyderabad, Telangana.
📌 Customer support (Hyderabad)
🏢 Jobskey Consultancy
📍 Hyderabad
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