About Awign Expert:

Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Here at Awign we are changing how the world works with a vision to uplift millions of Careers.

Job Description

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We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution.

Key Responsibilities:

Kubernetes & Cloud Operations:
- Deploy, manage, and monitor containerized applications using Kubernetes.




- Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
- Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
- Monitor system performance, availability, and security.

Java Application Support:
- Troubleshoot and debug Java-based microservices and APIs.
- Collaborate with development teams to resolve application issues.
- Participate in code reviews and suggest performance improvements.

ServiceNow (SNOW) Support:
- Handle incident, problem, and change management via ServiceNow.
- Raise, track, and resolve support tickets in coordination with internal and external teams.
- Document root cause analysis (RCA) and resolution steps for recurring issues.

Collaboration & Documentation:
- Work closely with DevOps, QA, and development teams.
- Maintain technical documentation, runbooks, and knowledge base articles.
- Participate in on-call

📌 SRE (Bengaluru)
🏢 Awign Expert
📍 Bengaluru