The AR Lead Analyst is an experienced individual contributor responsible for providing subject matter expertise, floor support, and real-time coaching to enhance team performance in Accounts Receivable (A/R) and denial management. This role ensures adherence to standard RCM practices, drives accuracy and compliance, supports process improvements, and enables team success through proactive problem-solving, training, and coaching. The Lead Analyst acts as a bridge between frontline analysts and leadership, fostering operational excellence and continuous improvement.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
- Production & Quality
- Take full ownership of assigned workload with accuracy and compliance.
- Ensure adherence to SOPs, client-specific requirements, and quality benchmarks.
- Review Supervisor queue items and provide corrective training to reduce future escalations.
- Operational Excellence
- Provide team floor support, handle real-time queries, and troubleshoot operational challenges.




- Conduct audits, cross-skilling, and on-the-job training to strengthen team knowledge.
- Identify and prevent fraudulent work by monitoring performance and audit results.
- Create, update, and validate checklists and process documentation for team members.
- Promote a proactive, accountable, and solution-oriented culture.
- Initiatives & Continuous Improvement
- Identify trends, recurring errors, and process gaps to recommend corrective actions.
- Conduct denial analysis and share insights with the team to reduce avoidable rework.
- Participate in special projects and process improvement initiatives to enhance efficiency and outcomes.
- Encourage and engage team members in process optimization and skill development.
- Coaching & Development
- Provide timely and constructive feedback to team members (Liaisons) on performance, accuracy, and productivity.
- Support team members through coac

📌 Lead Analyst AR (Chennai)
🏢 TruBridge
📍 Chennai