Role Overview

We are seeking a high-impact Business Analyst to bridge data, client expectations, and business outcomes. This role involves deep engagement with client data, generating actionable insights, and driving value through structured reporting, stakeholder communication, and analytical storytelling.

The ideal candidate will combine robust analytical capabilities with client-facing skills, enabling them to translate raw data into strategic recommendations, ensure delivery excellence, and proactively identify growth and risk mitigation opportunities.

Location : Mumbai(BKC), Delhi(NCR), Guragon

Work Mode : Remote

Key Responsibilities

1. Data Understanding & Analysis
- Analyze client datasets (travel, finance, GST, or operational data) to identify patterns, discrepancies, and opportunities.
- Develop structured analytical frameworks to derive meaningful insights aligned with client objectives.
- Ensure high data quality through validation, reconciliation, and continuous monitoring.

2. Dashboarding & Reporting




- Design and develop interactive dashboards using tools such as Zoho Analytics, Power BI, or similar BI platforms.
- Create standardized and client-specific reports to track key performance metrics.
- Enable self-serve analytics for internal stakeholders (Key Account Managers, leadership teams).

3. Client Communication & Query Resolution
- Act as the primary point of contact for billing, reporting, and data-related queries.
- Provide timely and accurate responses to client concerns, ensuring high satisfaction levels.
- Simplify complex data insights into clear, client-friendly narratives.

4. Business Reviews (WBRs & QBRs)
- Lead preparation and execution of Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs).
- Present insights, performance metrics, challenges, and opportunities to client stakeholders.
- Collaborate with internal teams to align on action items and strategic priorities.

5. Process Mapping & Documentation
- Create d

📌 Business Analyst (Bengaluru)
🏢 Finkraft
📍 Bengaluru