Sr. Director, Global Customer Capabilities (Hyderabad)

Sr. Director, Global Customer Capabilities (Hyderabad)

13 Aug
|
AMGEN
|
Hyderabad

13 Aug

AMGEN

Hyderabad

Career Category
Operations
Job Description
Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with responsible illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career

Live
What you will do
Let’s do this. Let’s change the world.



You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Sr. Director, Global Customer Capabilities must manage relationships across a complex internal set of teams and functional groups.
This position reports to the Executive Director, Technology & Workforce Transformation in Global Customer Capabilities and will be responsible for the following:

Responsibilities
- Key Integrator: Act as main point of contact and representative of the GCC Tech and Workforce Transformation team in India
- Talent Development: Hire, train, develop, and manage talent to meet organizational needs
- Global Collaboration: Act as the primary point of contact for GCC senior leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs
- Optimization: Oversee analysis efforts to optimize workforce and resource allocation, driving effi

📌 Sr. Director, Global Customer Capabilities (Hyderabad)
🏢 AMGEN
📍 Hyderabad

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