The Assistant Manager Chennai Branch will assist the Branch Manager in handling the daily B2B operations of the Branch through the dealer network, engaging in sales and distribution of porcelain tableware, ensuring excellent customer service and achieving sales goals. This role involves maintaining showroom standards at the Branch and creating a positive experience for dealers. It also entails supporting the expansion of the dealer network, leading to growth in revenue by consistently acquiring new business. Responsibilities will also extend to inventory management, leading and motivating the sales team, and driving strategies to achieve business goals set by the Company for the Chennai Branch.
The Person:
A Sri Lankan below the age of 45 years, with extensive experience in managing dealerships and distributor networks preferably in the homeware industry. Should be high on common sense, tact and collaboration to be able to gain the trust of the Country Manager who is Sri Lankan and the rest of the staff who are Indian and gel with the team. Preferred age below 45 years.
Key Responsibilities:
Sales and Customer Service
- Assist in developing and implementing sales strategies to meet and exceed sales targets.
- Support the sales team in providing exceptional customer service.
- Monitor and analyze sales performance, identifying areas for improvement.
- Address dealer inquiries, complaints, and feedback promptly and professionally.
- Ensure the Branch is adequately staffed to meet dealer needs.
Team Management
- Support the recruitment, training, and mentoring process for the sales team.
- Conduct regular performance evaluations and provide constructive feedback.
- Develop and maintain a positive workplace that promotes high performance and teamwork.
- Create and manage staff schedules to ensure optimal coverage.
- Facilitate ongoing training and development opportunities for the sales team.
Branch Operations
- Maintain high standards of visual
📌 Assistant Manager (Chennai)
🏢 MindPlus
📍 Chennai
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