R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Key Responsibilities:
1. Hard Services Management (Technical Operations):
· Oversee operations and maintenance of all critical engineering systems, including:
o HVAC systems (chillers, AHUs, FCUs)
o Electrical systems (HT/LT panels,
transformers, UPS, DG sets)
o Plumbing systems, STP/ETP, water management
o Fire & life safety systems (hydrants, sprinklers, alarms)
o Building Management Systems (BMS)
· Ensure preventive and predictive maintenance programs are implemented and tracked.
· Maintain zero downtime for critical systems through proactive monitoring.
· Manage AMC contracts, vendor SLAs, and performance reviews.
· Lead energy optimization and cost reduction initiatives.
2. Soft Services Management:
· Manage housekeeping, pest control, landscaping, façade cleaning, and waste management.
· Ensure high hygiene standards across all areas including workspaces, washrooms, cafeterias, and common areas.
· Implement SOPs and service benchmarks for consistent service delivery.
· Conduct regular audits and drive continuous improvement.
· Oversee cafeteria operations and vendor performance (if applicable).
3. Workpl
📌 Program Manager (Hyderabad)
🏢 R1
📍 Hyderabad