13 Aug
|
The Search House
|
Gurugram
13 Aug
The Search House
Gurugram
Role Overview:
The Inside Sales Executives will be responsible for driving sales through telesales activities, managing customer relationships, generating new sales leads, promoting products, and ensuring overall customer satisfaction. This role requires an individual with excellent communication skills, a results-driven attitude, and a strong customer-centric approach.
Key Responsibilities:
Sales & Telesales Duties:
- Outbound Telesales: Actively generate and follow up on sales leads through phone calls, emails, and other communication channels to convert prospects into customers.
- Inbound Telesales: Handle incoming customer inquiries, provide information, answer questions, and resolve issues to convert inquiries into sales.
- Promote and sell Lithium-ion batteries, focusing on the EV segment, including Electric Rickshaw manufacturers.
- Maintain and update customer profiles in CRM, ensuring accurate and up-to-date information.
- Build and nurture relationships with key clients and stakeholders, aiming for long-term partnerships.
- Collaborate with the sales and marketing teams to develop and execute telesales strategies and customer engagement plans.
- Maintain sales reports to analyze trends, identify opportunities, and improve sales strategies.
- Conduct follow-up calls to ensure customer satisfaction, foster long-term relationships, and identify upsell or cross-sell opportunities.
- Ensure consistent achievement of daily, weekly, and monthly sales targets and quotas through effective telesales efforts.
Market & Product Promotion:
- Conduct market research to identify recent sales opportunities and potential customers within the manufacturing or energy sectors.
- Work closely with the sales team to develop compelling sales scripts, strategies, and presentations to engage customers effectively.
- Manage and track all sales activities, ensuring proper documentation and reporting of calls, leads, and customer interactions.
- Drive campaigns or promotions via tele
📌 Inside Sales Executives (Gurugram)
🏢 The Search House
📍 Gurugram