Description
To provide Quality Assurance and Configuration / Development expertise on the D365 suite and Power Platform with focus on enhancing the performance, efficiency and capability of the Control Risks business.

This is a hands-on role, and the holder will equally provide Quality Assurance of the D365 suite and Power Platform as well as assist in the configuration and enhancements to Dynamics 365 CE and Power Platform solutions.

The role requires solid communication to non-technical audience and the holder needs to be able to work at a strategic level as well as have hands on tactical and operational skills to define work and trouble shoot / resolve issues in an effective way.

Role tasks and Responsibilities
- Define and implement end-to-end Quality Assurance (QA) strategy, frameworks, and standards for Dynamics 365 and Power Platform solutions
- Work closely with Solution Architect(s), Delivery Manager(s), SMEs and the business to ensure quality is embedded across all project phases




- Work closely with third parties/vendors where applicable to ensure that their solutions meet the QA processes and standards
- Develop and manage test plans, test cases, scripts, and execution cycles (functional, integration, regression, UAT)
- Establish and govern test environments, data management, and test automation frameworks
- Lead functional and non-functional testing, including performance, security, and data validation
- Collaborate with business stakeholders to define acceptance criteria and user acceptance testing (UAT) processes
- Drive defect management lifecycle, including triage, prioritisation, and resolution tracking
- Ensure quality validation of integrations (e.g., Dual Write, APIs, third-party systems)
- Support release management and CAB processes, ensuring QA sign-off for deployments
- Lead regression testing cycles during platform upgrades and releases
- Establish and promote test automation practices where applicable
- Work with business SMEs to build

📌 Enterprise Application Quality Assurance SME (New Delhi)
🏢 Control Risks
📍 New Delhi