Leading a team of staff in order to provide a complete and total administration service
Primary Responsibilities
• Support the implementation of the team strategy to enable delivery of overall business targets
• Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
•Monitor and review administrative operating systems and procedures and make recommendations for changes as appropriate
•Deal with a wide range of contacts at all levels, from within and outside the organization
• Resolve discrepancies and handle difficult exceptions, recognizing problem areas as they arise and making recommendations for action
•Maintain all accounts payable, accounts receivable, ledgers, import/export transactions
• Ensure all office equipment is operational and maintained for maximum performance; providing technical advice and giving instructions on organizational systems and guidelines
• Ensure that all system problems are communicated to the relevant department
• Maintain asset and archive records and cheque issues, signatory and control
• Drafting of correspondence as required
•Planning, monitoring and organizing team workloads to comply with the organization's pre-determined quality service standards
• Training, developing and engaging administration staff, conducting performance appraisals and mentor administration staff
Preferred Competencies/Skills
• Organizational and administration skills
• Ability to liaise at an executive level, work under pressure and multi-task
Preferred Experience
• 3 years + experience in administrative Team Leader or Manager role
• HSC
• May have completed relevant administrative qualifications
Preferred Knowledge
• Fundamental knowledge of administrative processes
QBE Cultural DNA
• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, i
📌 Team Leader, Administration (Mumbai)
🏢 Qbe
📍 Mumbai
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