Responsibilities
- Overall management of IT operation activity including Hardware, Software and Networking.
- Responsible for IT Governance – Contract Management, Vendor management, IT procurement, vendor performance evaluation, SLA management, AMC/ Warranty management etc.
- Preparation of IT Opex/Capex budget, IT cost control, Cost optimization on operational expenses/budget.
- Coordination with Partner/Supplier for timely delivery and installation of IT material/services.
- Purchase Requisition creation, SES creation, Verification of IT work done and Invoice processing
- Responsible for IT requirement analysis, Planning, Prioritizing and execution for setting up recent project site.
- To provide uninterrupted operation of IT system to support business requirement. To provide uninterrupted operation of IT system to support business requirement.
- Oversee the identification, design, development, and implementation of new IT applications/IT Infra and changes to existing computer systems and software packages
- Provide technological support in implementation of automation,



security, surveillance, and access control system and create interface of these applications with other business applications
- IT Service Management with Service Now tool as per ITIL framework. Tracking of all incident & Service request in Service now tool. Fetching all report & prepare MIS from service now database. IT asset management through CMDB database.
- Manage and maintain Data Center, all servers, network, video conference system, Video Surveillance and access control System
- Manage Facility (IT Helpdesk) Management Services. Manage user ticket escalation & take up with partner/vendor & respective team and close in timely manner
- Ensure IT network security through robust Firewall and Proxy Server Administration and Management system.
- Monitoring of IT Security compliance of end user devices, DC devices & network devices. Use Power BI report to identify the gap and mitigate any risk
- Revi

📌 Associate Manager (Mundra)
🏢 Adani
📍 Mundra