Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Role Overview

As a Sprinklr Implementation Manager, you will lead a team of high-performing implementation consultants to ensure successful, value-oriented deployments of the Sprinklr platform.



You will be responsible for managing the end-to-end implementation process, collaborating with cross-functional teams, and ensuring that clients derive maximum value from Sprinklr's solutions.

Key Responsibilities
- Manage and mentor a team of implementation consultants, fostering qualified growth and ensuring high performance.
- Oversee multiple concurrent implementation projects, ensuring they are delivered on time, within scope, and meet quality standards.
- Serve as the primary point of contact for clients during the implementation phase, building strong relationships and ensuring client satisfaction.
- Define and maintain regional implementation strategies in collaboration with other regional leaders.
- Develop and implement best practices, methodologies, and tools to enhance the efficiency and effectiveness of the implementation process.
- Work closely with sales, product, and customer success teams to ensure seamless transitions and align

📌 Sr. Implementation Manager (Bengaluru)
🏢 Sprinklr
📍 Bengaluru