Job Description:-
- Responsible for Review of Budget Analysis and facilitation of the Budget process.
- Would require technical GAAP experience including but not limited to ASC 606 or IFRS 15 (Revenue Recognition) and lease accounting -ASC 842/ IFRS 16.
- Responsible for Review of client Audit Work paper preparation and Audit Support, Completion of Audit process.
- Responsible to keep the attrition at minimum and engagement in high performing zone.
- Create and maintain a winning culture in their global division and ensure a positive employee experience. Supports the WCAT and follows through with Company initiatives to drive winning culture.
- Capacity building, capability building, reviews of manpower utilization & ensure that Manpower is fully & effectively utilized on a daily basis.
- Closely monitor the process wise quality issues & take necessary action to improve & stabilize the process.
- Trouble shooting & Manage escalations.
- Ensure customer satisfaction. Owning CSAT.
- Team Management and Training and development of staff.
- Provide guidance for an efficient and high-quality functioning team; promote synergy and best practice sharing amongst resources.
- Drive collaboration with stakeholders in managing high standards of communication and delivering best in class services.
- Provide guidance in methodologies and processes to enable enhancement of delivery.
- Productivity & quality improvements on a continuous basis.
- Driving a culture of Delivery Excellence and moving up the maturity to be best in class.
- Develop a winning culture within the team.
- Work on current prospects/ clients and need basis requirements.
Extent of Public Contact:
- Frequently serves as a representative of QBSS to various organizations within the community, displaying courtesy, tact, consideration, and discretion in all interactions.
- Continually serves as a representative of QBSS to the contract corporate groups, displaying courtesy, tact, consideration, and disc