Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
The role of an senior executive is to contribute to the overall team performence and profitiability by implementing action plans which in return will improve and maintain client satisfaction.
Job title:
Senior Executive-Coding
Job Description:
Education : Any graduates or post graduate (preferably science background)
Experience : 2.5+ years experience in HC domain & coding related field
Roles & Responsibilities :
- Possess basic knowledge of Healthcare
- Valuable reasoning and analytical skills
- Able to communicate fluently in the language required for the function/location
- Active listening skills
- Passion to learn
- Influencing skills
- Ability to comprehend the employee requirement well
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Processing claims/developing projects/handling calls, as per the process guidelines
- Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks
- Adhering to the SLA, and understanding Quality & Auditing parameters
- Meeting assigned productivity goals
- Understanding and adhering to quality standards
- Meeting TAT
- Mentor & coach new members of the team based on requirement
- To act as a subject matter expert
- Ability to look for alternative solutions for problems identified; Takes decisions based on logical reasoning and relevant information
- Assumes responsibility for work activities and coordinating efforts