Valenta is a global business solutions provider specializing in consulting, digital transformation, and managed services. We empower businesses to optimize operations, reduce costs, and achieve sustainable growth through strategic outsourcing and automation. With a global delivery model and deep expertise across industries, we deliver cutting-edge solutions that help clients transform and scale their operations efficiently.
Our Vision: Making life easier, one intelligent automation at a time, to empower people and businesses alike.
About the Role
We are looking for an experienced RPA Managed Services Lead (UiPath) to lead our UiPath Managed Services team and ensure seamless operation of enterprise automation solutions.
The ideal candidate will have a strong technical background in UiPath along with hands-on experience managing production support, bot monitoring, client engagement, incident management, and service delivery.
This role requires someone who can lead support operations, optimize bot performance, manage SLAs, mentor team members, and work closely with global clients to maximize the value of their automation investments.
Key Responsibilities
Managed Services Operations
- Lead daily monitoring and support of UiPath automation environments.
- Ensure bots are running successfully and proactively resolve production issues.
- Monitor bot execution, queues, schedules, and unattended automation performance.
- Perform health checks and maintain high availability of automation services.
Incident & Service Management
- Manage production incidents, service requests, and support tickets.
- Ensure timely resolution of issues while meeti
📌 RPA Managed Services Lead (Bengaluru)
🏢 Valenta AI
📍 Bengaluru
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