Our client has implemented the SAP S/4 HANA solution and has launched a major one ERP program to implement SAP S/4 HANA, and is looking for consultants for post go-live support who can perform the following activities :
- To provide rapid delivery of application support to ensure smooth operations on the ERP with reliable solutions at a quick turnaround time.
- Provide hypercare support for one-ERP go-live
- To identify the root causes of issues by analysing patterns and trends.
- Ensure business transition from Legacy to SAP ERP systems is as smooth as possible through maximum utilization, problem resolution and effective communication
- Hand-hold users during hypercare and answer all how-to questions.
- Analyse issues reported by users and triage to respective support teams for solution
- Conduct Floorwalks and support users to use the system and assist them
- Reiterate on-going support resources and training opportunities.
- Communicate findings, issues, and user feedback to project leads and stakeholder(s).
- Add value to the implementation of SAP by enabling users to optimize usage of the system by offering business expertise, knowledge and advice.
- To perform process improvement and gap analysis on current implementation and effect positive changes to the business processes.
- Enable business users to grow their capability in the organization by providing knowledge transfer, documentation and training.
- Ensure that SAP Best Practices are adhered to and followed
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Ability to deal efficiently with escalations and difficult situations/people under pressure.
Roles & Responsibilities
Demonstrate expertise in requirement gathering, gap analysis, business process mapping, blueprinting, functional specifications preparation, training manuals and configuration related documentation, configuration, testing, training and support.
Apply SAP ABAP debugging skills, and support
📌 SAP Consultant EHS (New Delhi)
🏢 Stratus
📍 New Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.