Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world.In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its own ecommerce website and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry; we need to get ready for it.
The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing world with Adeeba-E-Services.
Job Description
Greeting from Adeeba E Services...
We are hiring for the Inbound Technical Support Process for our Salt Lake Office
Experience:
1year to 5years in Technical support(Computers,Printers and Router support in BPO)
CTC: 1.5Lacs to 2.5Lacs
Location: Kolkata (Saltlake)
Shift: US Shift
Process: Inbound Technical Support.
Job Role:
1. Speaking with customers of US through cold calling and resolving issues.
2. Provide them with solutions and relevant packages.
3. Close calls with proper service and take payments from the authorise gateway
Criteria:
Experience in international BPO for outbound sales
Technical support experience preferable
Must have good Communication skill
Should have knowledge in call closing for tech support
Flexible for Night shift
Benefits:
1.Fixed Salary+Incentives
2.Attendance incentives
3.Fixed shift
4.Friendly environment
Qualifications
H.S
Additional Information
need positive communication skill
flexible for night shift