Description
Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it easy”, and “Make it Happen”. These values are our foundation
The essence of the role
We are seeking a Gainsight Administrator to manage and optimize the Gainsight platform within our sales & marketing technology ecosystem. This role will be responsible for administering Gainsight, supporting integrations with Salesforce, and leading sales technology initiatives that improve operational efficiency across Sales, Marketing, Customer Success, and Legal teams. The successful candidate will also support Gong, Outreach,



Docusign, and Chilipiper.
The ideal candidate will bring 3–5 years of experience working with sales technology platforms, strong Salesforce integration expertise, and the ability to lead technical projects while supporting operational system requests through Jira.

Key Responsibilities
Platform Administration
- Administer and maintain the Gainsight platform, including:
- user setup and permissions
- lifecycle programs
- customer journeys
- health scorecards
- dashboards and reporting
- workflow automation
- Ensure system governance, security, and data integrity.

Salesforce Integration Management
- Configure, maintain, and troubleshoot Gainsight–Salesforce integrations.
- Collaborate with Salesforce administrators and developers to ensure seamless data flow and process automation.
- Monitor system performance and proactively identify integration issues.

Sales Technology Ecosystem Support
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📌 Gainsight Administrator (Bengaluru)
🏢 Sinch
📍 Bengaluru