What will you do?
- Provide clinical product support to all end users and provide in office guidance and assistance during surgical procedures.
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).
- Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
- Solve potential product problems for customers in an expeditious and highly satisfactory manner.
- Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products, and build strong relationships with key surgeons and OR staff at targeted accounts.
- Provide feedback on product to improve performance and customer satisfaction.
What will you need?
- B.Tech Biomedical or similar education
- Experience in OT is a must
- 1.5 to 5 years of work experience with Robotic equipments
- Clinical support experience, for example as a medical field technician, application specialist or similar
- Strong customer focus, you place the customer at the heart of everything you do
- High level of stress resistance, demonstrated problem solving skills to troubleshoot potential problems
- Demonstrated detail orientation, curious and fast learner
- Fluent in English
Travel Percentage: 50%
📌 Associate - MPS (Pune)
🏢 Stryker
📍 Pune
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