13 Aug
|
Hudson's Bay Company India
|
Bengaluru
13 Aug
Hudson's Bay Company India
Bengaluru
Address:
Manyata Embassy Business Park SEZ, Teak G3, Floor Ground,1, 4, 5 & 6Analyst, Digital Product Lifecycle
Lead a Brilliant Career.
Bring your authentic self to work every day, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are.
As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.
So why should your career be anything less than extraordinary?
What to Expect:
The Analyst, Digital Product Lifecycle is responsible for ensuring a superior customer shopping experience as a result of executing the online merchandising strategy for the business. They will oversee the end to end product lifecycle including the active management of vendor requests, the turn-in pipeline, accurate setup of products and ensuring category merchandising is reflective of the site merchandising strategy. The position will be responsible for lifecycle reporting, managing customer and site support tickets, special projects and not on site prioritization.
They are also responsible for achieving topside sales plans, conversion goals, usability performance targets and corporate objectives.
What you will do:
- Work closely with our Digital Operations team to execute tasks/projects and proactively lower the overall volume of items on the daily not on site
- Be responsible for lifecycle reporting, merchant tickets, ICQA issues and current vendor onboarding
- Lead ideation and delivery of lifecycle projects
- Ensure thorough quality assurance of products onboarded to site
- Work with Site Operations to identify and reduce process or system inefficiencies
- Maintain daily workflow in partnership with the other item lifecycle teams
- Performance Measures/Outcomes (example: key metrics, turnover, retention stats, etc.)
- Improved customer experience ratings, conversion metrics, reduced return rate
- Improved team quality metrics
- Timely and accura
📌 Senior Analyst- Digital Product Lifecycle (Bengaluru)
🏢 Hudson's Bay Company India
📍 Bengaluru