Job Overview:

The Front Office Receptionist is the first point of contact for clients, visitors, and employees, providing a welcoming and professional setting. The role involves managing incoming calls, handling customer inquiries, performing administrative duties, and ensuring the smooth operation of the front office area.

Key Responsibilities:

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Greeting Visitors:

Welcome visitors, guests, and clients with a positive and friendly attitude. Direct them to the appropriate department or staff member.

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Phone Management:

Answer, screen, and forward incoming calls. Take messages or provide information as necessary. Ensure a professional and courteous tone at all times.

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Administrative Support:

Perform clerical duties such as filing, data entry, scanning, and preparing documents. Assist with scheduling appointments, meetings, and conference room bookings.

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Mail and Packages Handling:

Receive and sort incoming mail, packages, and deliveries. Ensure outgoing mail and shipments are processed correctly.

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Maintaining Reception Area:





Ensure the front office and reception area is clean, organized, and welcoming. Keep brochures, forms, and company materials up to date and neatly arranged.

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Customer Service:

Provide basic information to clients and guests regarding the companys services, policies, and procedures. Assist with general inquiries in a professional and friendly manner.

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Managing Appointments and Scheduling:

Schedule meetings, appointments, and travel arrangements for staff as required. Coordinate with various departments to ensure timely availability of resources.

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Handling Office Supplies:

Monitor and order office supplies as needed, ensuring the reception area is well-equipped and stocked.

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Data Entry & Record Keeping:

Update and maintain company databases, ensuring accuracy of contact information, appointments, and records.

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Security Responsibilities:

Monitor visitor logs and ensure that guests sign in and out as per company polic

📌 Front Office Receptionist (Palwal)
🏢 Superhindglobal
📍 Palwal