Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

We are seeking an experienced Cloud Manager to lead the design, implementation, operation, and optimization of our cloud infrastructure. The ideal candidate will manage cloud platforms, drive cloud transformation initiatives, ensure security and compliance, and lead a team of cloud engineers to deliver scalable, secure, and cost-effective cloud solutions.

WHAT YOU WILL BE DOING




- Oversee the monitoring of our SaaS application and underlying infrastructure (Kubernetes on AWS and Azure, VPN connections, customer applications, Elastic Search, MySQL) for alerts and performance issues.
- Manage the full lifecycle of alerts, incidents, and service requests reported through FreshService, ensuring timely and accurate logging, prioritization, resolution, and escalation.
- Develop, implement, and maintain operational procedures, runbooks, and knowledge base articles to standardize incident resolution and service request fulfilment
- Drive continuous improvement initiatives to optimize operational efficiency, reduce incident rates, and improve service request turnaround times.
- Collaborate with engineering, development, and SRE teams to troubleshoot complex issues, identify root causes, and implement preventative measures.
- Ensure adherence to defined SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) for operational performance.
- Generate regular

📌 Sr. Manager (Bengaluru)
🏢 Saviynt
📍 Bengaluru