As the largest fragrance only fragrance house in the world, we take pride in proactively shaping the future of the fragrance industry. We focus all our creativity, innovation, and energy into making fragrances and nothing else. CPL Aromas is home to some of the world’s leading perfumers, and we’re trusted by top brands to translate their creative vision into beautiful scents. We provide career and development opportunities for talented individuals across a range of disciplines – from all support functions to customer facing roles. A job at CPL Aromas promises a unique career path for anyone with a passion for the world of fragrance. With operations all over the world, we celebrate a diverse range of cultures at CPL Aromas and, we offer equal opportunities and flexibilities.
Reports to:
General Manager
Job Purpose
To support members of the CPL India Division Sales Team, in all areas of their commercial activities with any tasks related to the business development and the sales growth of the division.
Tasks and Responsibilities
Communication
- Display excellent communication skills,
both orally and in written format in emails
- Handle internal enquiries via telephone & email
- Be thorough and clear in all communication
- Pay excellent attention to detail
General Duties
- Support the Account Manager in all areas of their commercial activities
- Handle with customer enquiries and requests via telephone/email
- Raise sample requests and send samples to the customers or contract manufacturers
- Work closely with internal departments across different functions
- Organise presentations and quote letters
- Keep customer records, pricing and requirements up-to-date
- Support the Account Manager with customer complaints – internally & externally
- Work with Microsoft Office and Product Vision to manage projects and administrative tasks
- Support the Account Manager organising and co-ordinating customer meetings
- Support the Account Manager in managing Regulatory enquiries