Team Lead | ITSM | Bengaluru | Technology Strategy & Transformation
• Job requisition ID : 106222
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP

Team Lead | Enterprise Technology & Performance-Technology Strategy & Transformation | ITSM
- Location: Bengaluru

The team

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P;

Your work profile

We are looking for an ITSM skilled with around 3 years of experience to support product teams across the portfolio in quality, governance, and audit compliance activities. The role will focus on managing and maintaining required artifacts, supporting reviews, tracking compliance readiness, and coordinating with teams to ensure process adherence. The person will also support other portfolio and team-level operational activities as needed.
- Support product teams in quality and audit compliance activities across the portfolio
- Manage, organize,



and maintain project and compliance artifacts
- Review artifacts for completeness, accuracy, and adherence to defined standards
- Track audit, governance, and compliance requirements and follow up with teams for closure
- Coordinate with product, delivery, and support teams to ensure required documentation is up to date
- Assist in internal reviews, quality checks, and audit preparation activities
- Support portfolio-level reporting, trackers, dashboards, and status updates
- Help drive consistency in ITSM processes, templates, and governance practices

Key skills required:
- 3+ years of experience in Data Center
- Education Any Bachelor’s/Master’s
- Good understanding of ITSM processes such as Incident, Change, Problem, Request, and Service Delivery
- Experience in audit support, compliance tracking, documentation review, and artifact management
- Strong coordination and follow-up skills across multiple teams
- Good knowle

📌 Team Lead | ITSM | Bengaluru | Technology Strategy
🏢 Deloitte
📍 Bengaluru