Job Description

Position Objective

The Billing Specialist aims to deliver accurate, timely, and compliant billing services that ensure financial integrity, strengthen client relationships, and support the operational success of our Finance Team. The Billing Specialist is responsible for managing the end-to-end invoicing and self-billing process, maintaining data accuracy across systems, resolving discrepancies, producing insightful billing reports, and providing skilled, solution-focused support to clients, contractors, and internal stakeholders.

Key Responsibilities

ACCOUNTABILITY

ACTIVITIES

Customer Invoicing
- Generate accurate invoices based on approved timesheets via the Salesforce billing engine & ERP system
- Validate timesheet data and resolve discrepancies with internal teams.
- Apply correct billing rates, discounts, and tax rules per client contracts.
- Ensure contractual billing terms are reflected in all invoices.
- Distribute invoices through agreed channels (email, portal, etc.).

Contractor Self-Billing




- Create timely and accurate self-bills for contractors using approved timesheet data.
- Apply correct rates, deductions, and tax withholdings in line with agreements and regulations.
- Ensure proper distribution and record-keeping of self-bills.

Salesforce Billing Operations
- Serve as a super user of Salesforce for billing-related tasks.
- Operate the custom billing engine to process timesheets and generate billing documents.
- Escalate system issues and contribute to ongoing improvements and testing.

Data Reconciliation & Accuracy
- Reconcile external timesheet systems with Salesforce data.
- Conduct regular audits to ensure billing accuracy.
- Investigate and resolve discrepancies professionally and efficiently

Stakeholder Support
- Address billing queries from clients and contractors with clarity and professionalism.
- Support payment reconciliation and resolve application issues.
- Maintain high standards of customer service in all

📌 Billings Specialist (Noida)
🏢 CXC
📍 Noida