Description
Duties and responsibilities

Financial returns:
- Achieve budgeted revenues and personal sales goals and maximise profitability.
- Monitors competitor’s activities and assists in marketing intelligence
- Sells all facets of the hotel with a view to optimizing opportunities for revenue growth
- Initiates and prepares tenders for business
- Assesses sales and marketing data
- Assist in the preparation of the annual departmental operating budget
- Monitor budget and control expenses in sales.
- Produce monthly reports and sales forecasts to analyse current/potential market and sales trends

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People:
- Manage key accounts and their hotel history
- Travel when required to promote the hotel and develop potential business.

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- Maintain regular contact with the IHG hotels in the immediate region and regional reservations
- Interfaces with operations on a timely basis regarding future and existing needs for customers
- Manage day-to-day sales activities

Guest experience:
- Provide guests with information (example: loyalty programmes,



area attractions, restaurants, facility information) to enhance guest experience.
- Develop and maintain relationships with key clients
- Follows Holiday Inn Express behaviours when working with internal and external customers
- Respond to guest complaints and ensure corrective action to resolve their issues / concerns
- Develop and maintain a regular pattern of sales calls, meeting with principals of target market
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

Responsible business:
- Develop awareness and reputation of the hotel and the brand in the local community.
- Perform other duties as assigned.
- Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Qualifications and requirements

Bachelor’s degree / higher ed

📌 Assistant Sales Manager Holiday Inn Express Pimpri (India)
🏢 IHG
📍 India